FAQs for Apartment Seekers & Residents

Many communities on rentcafe.com offer applicant portals and resident services portals.

To log in to the applicant portal and begin the online application process, go to the Guest Login page.

To log in to the resident services portal and pay rent online, submit maintenance requests, update your profile, and learn about events at your community, go to the Resident Login page.

FAQs for Property Managers

For information about advertising your rental listings on rentcafe.com, visit List with Us.

Go to the Manager Login page, enter the email address and password associated with your Site Manager account, and then click Login.

If you do not yet have a Site Manager account, contact your system administrator to add an account for you.

If you are your company’s system administrator and you do not know your login credentials, contact Yardi technical support so that they send you credentials.

Go to the Password retrieval page and enter your email address to reset your password.

For information about adding a new community, login to RENTCafé Site Manager, select Help Center from the Help menu, then go to Administration > Property Configuration > Property Setup Wizard.

RENTCafé offers a paperless solution to automate the leasing process and notify the applicant that an electronic lease is available for signature. For more information, visit our Help Center for documentation and video tutorials on online lease execution.